About Us

Watch our video introduction.


Our vision of success is that every child, youth and young adult develops the skills and confidence he or she needs to succeed in life, especially while coping with difficult relationships and circumstances.

Guiding Principles

Teamwork We believe in protecting youth through a collaborative approach involving clients, staff, volunteers, and the community.

Diversity We believe in empowering change using the strengths, talents, unique perspectives and experiences of all those engaged in our mission.

Growth We believe education, advocacy, and continuum of care are critical to transforming lives of those working to overcome crisis and maximize their potential.


In 1987, two Plano ISD teachers noticed some students arriving at school with all their belongings in trash bags. The students would store them in their lockers during the day and take the bags with them after school. After looking into it, they discovered that these children were homeless and living on the street. The teachers immediately set out to find shelter for them, but soon found that there was not a place for them to stay in Plano. They were appalled to learn that there were homeless children in Plano, Texas, and dismayed that there were no local resources to provide them with shelter.

“Not in our community!” they cried, and the search began for funding to open a teen shelter. The community rallied around the cause, and a local church provided a house that could shelter six teens. So began what was originally called Collin Intervention To Youth (a.k.a. CITY House). Over the years, the program has grown, and in December of 2009, City House opened a brand new shelter for children, My Friend’s House. My Friend's House has 24 beds and provides shelter to children up to age 17. Our previously operating teen shelter was merged into My Friend's House upon its opening.

In 2002, City House determined that there was a need for a transitional living program to help young adults who were not yet ready to live independently. So we leased a home in far east Plano and began Progressive Pathways.  In 2006, we realized we could serve more clients if we had two separate houses. So, we purchased two homes – the Boyd home for boys and the Goodman home for girls (named after the two Plano school teachers who started City House) – and City House began the RHY/TLP program (Runaway Homeless Youth/ Transitional Living Program). 

City House

Collin Intervention to Youth officially became City House in 2010. This change was brought on by the expansion of services beyond Collin County. City House now provides shelter to youth from all over the state of Texas, however, the counties we primarily serve are in North Texas (Collin, Dallas, Tarrant, Rockwall, Denton and Kaufman).

City House is a 501(c)(3) nonprofit organization.