The Emergency Shelter

Known as My Friend’s House (MFH), the shelter takes in children and youth ages 0 through 17 and is the only shelter of its kind in Collin County.

Young girl with braided hair and earrings wearing a blue dress, holding a plush teddy bear outdoors on a blurred green background.
  • My Friend’s House (MFH) is City House’s emergency shelter, providing 24-hour residential care in partnership with Child Protective Services for children removed from their homes due to abuse or neglect. MFH also serves Runaway and Homeless Youth (RHY), offering short-term shelter and supportive services during times of crisis. With an average stay of 21 days, youth are referred through school districts, the juvenile court system, community partners, or by word of mouth—ensuring timely care when safety and stability are urgently needed.

  • Our Emergency Shelter is for:

    • Children and youth who are removed from their homes due to abuse or neglect, who need immediate safety, stability, and care while next steps are determined.

    • Large sibling groups entering care, providing a place for brothers and sisters to stay together while CPS works to secure a long-term placement.

    • Runaway and Homeless Youth (RHY) facing unsafe or unstable home environments and in need of short-term shelter and supportive services.

    • Youth at risk of running away, offering early intervention, guidance, and support to help prevent homelessness before it begins.

  • City House provides the following:

    • Basic Needs Support
      Immediate access to food, clothing, and safe shelter to meet essential daily needs.

    • Case Management & Assessment Services
      Individualized support plans that assess each young person’s needs and guide next steps toward stability.

    • Medical & Dental Assistance
      Connection to necessary medical and dental care to support overall health and well-being.

    • Education Support
      Assistance with school enrollment, advocacy, and academic continuity.

    • Counseling Services
      Individual, group, and family counseling focused on healing, coping skills, and healthy relationships.

    • Developmental Evaluations
      Age-appropriate assessments to identify developmental needs and inform care plans.

    • Psychological Assessments
      Professional evaluations to support mental health care and service coordination.

    • Life Skills Development
      Practical skills that build independence, confidence, and readiness for what comes next.

    • Enrichment Experiences
      Opportunities for creativity, connection, and normalcy beyond crisis.

    • Transportation Support
      Transportation to and from youth’s existing schools to maintain stability and routine.

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Who Does My Friend’s House Serve?

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See the Impact Report

All numbers from 2024 reports

Why We’re Needed

The Risk of Human Trafficking is Rising

In 2023, 71% of our Runaway Homeless Youth residents staying at My Friend’s House identified as high-risk or had confirmed victimization after being screened with the Commercial Sexual Exploitation Identification Tool.

The percentage for 2023 went up 19% from 2022 and 31% from 2020.

Experiencing Homelessness is Dangerous

1 in 3 youth without housing will be propositioned for sex within 48 hours of being on the street. Victims of sexual exploitation and trafficking often develop critically low self-esteem, experience disproportionate rates of depression, anxiety, substance misuse, and suicidal thoughts.

Over 5,000 unaccompanied youth die each year as a result of assault, suicide, or illness.

Every 10 seconds a case of child abuse is reported

Behind every report is a child who needs immediate safety. City House responds by providing shelter, care, and consistent support when home is no longer safe.

They arrive scared and traumatized, and we surround them with comprehensive care, and a stable environment where they can start to heal.

Stability starts with you.

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